Grand Resort Hotel & Convention Center Pigeon Forge, Pigeon Forge - Reviews, Rooms Options & Prices 2025

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About the Resort

3171 Parkway, Pigeon Forge, Tennessee, United States of America, 37863

The Grand Resort Hotel & Convention Center in Pigeon Forge offers a blend of comfort and accessibility, making it a favored choice for visitors. Its proximity to top attractions and thoughtful amenities cater to both leisure and business travelers. With an onsite restaurant and various recreational facilities, the resort ensures guests have everything they need during their stay.

Location

Located just 5 minutes' drive from Dollywood theme park and 10 minutes from Dolly's Splash Country, the resort is strategically positioned for easy access to major attractions. Other nearby points of interest include Ripley's Aquarium 7 miles away, and the Gatlinburg Golf Course located 2 miles from the hotel.

Rooms

This resort features traditional guest rooms equipped with modern amenities such as A/C, TV, clock-radio, telephone, and private bathrooms with hairdryers. Rooms offer up to 2 beds, accommodating up to 4 persons comfortably. Guests can enjoy the convenience of in-room microwaves and refrigerators, enhancing their stay experience.

Eat & Drink

An on-site restaurant provides guests with convenient dining, offering a variety of cuisines and meal options. Guests can enjoy breakfast and other meals without needing to leave the resort, making dining a hassle-free experience.

Leisure & Business

The resort features an outdoor pool and hot tub, perfect for relaxation. Additionally, it has a games room for entertainment and offers meeting and banquet facilities, catering to business needs while providing leisure activities for guests.

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Getting around

Explore available ways to reach your dream destination

City Center

Pigeon Forge3000 ft

Airports

McGhee Tyson (TYS) 41.0 mi

Asheville Regional (AVL) 101.6 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Cozy Rooms!

“The room had a lovely ambiance with comfortable bedding, making it a great place to unwind after a long day.” view full review

Relaxing Whirlpool!

“The whirlpool was a good treat, providing a relaxing atmosphere with its soothing waterfall feature.” view full review

Decent Cafe!

“The cafe provided a nice selection of meals, perfect for grabbing a quick bite after a day of activities.” view full review

Functional Facilities!

“The bathroom, while small, served its purpose well with good water pressure in the shower, offering a refreshing experience.” view full review

General

Elevator

Dining

Restaurant

Spa & Leisure

Swimming pool

Room features

Air conditioning

Media

Television
Telephone

Location

3171 Parkway, Pigeon Forge, Tennessee, United States of America, 37863

Map view

3171 Parkway, Pigeon Forge, Tennessee, United States of America, 37863

City landmarks

Mall

The Island in Pigeon Forge

1.1 mi

Amusement & Theme Parks

Dollywood

1.5 mi

178 Old Mill Ave

Old Mill

3500 ft

2986 Teaster Ln

LeConte Center at Pigeon Forge

2000 ft

3849 Parkway

Dolly Parton's Stampede

1.3 mi

Broadway Theatre

Main Event Theater

3300 ft

Museums

Alcatraz East Crime Museum

1.1 mi

3325 Parkway

All Sauced Up # 2

2300 ft

Parkway

Shroud Museum

2500 ft

3335 Old Mill St Pigeon Forbe TN 37863

The Twisted Vessel

2500 ft

170 Old Mill Ave

Old Forge Distillery

3300 ft

2970 Parkway

Smoky Mountain Car Museum

2900 ft

2806 Parkway

Jurassic Jungle Boat Ride

1.1 mi

Museums

Southern Gospel Music Hall of Fame and Museum

1.4 mi

131 The Island Drive Suite 9138A

Master's Editions on the Island

4500 ft

2865 Pigeon Forge Parkway 3 Bears General Store

Pigeon Forge Gem Mine

4600 ft

Shopping Area

Old Forge Plaza

2700 ft

Amusement & Theme Parks

Xtreme Racing Center of Pigeon Forge

2000 ft

131 Island Dr

Ole Smoky Tennessee Moonshine

1.1 mi

3435 Teaster Lane

Tennessee XXX Moonshine on Teaster

3400 ft

Parks

Patriot Park

4100 ft

Race track

SpeedZone Fun Park

2400 ft

3303 Wears Valley Rd

Tennessee Shine Co

3200 ft

Amusement & Theme Parks

Flyaway Indoor Skydiving

2100 ft

Museums

Hollywood Wax Museum

1.7 mi

Parkway In front of the Miracle Theater

Noah's Ark Animal Ride

2400 ft

3053 Parkway

Ultrazone

2600 ft

2839 Parkway

Rockin' Raceway Arcade

1.0 mi

3010 Parkway

Professor Hacker's Lost Treasure Golf

3100 ft

Nearby

3275 Parkway

Big Top Arcade

2000 ft

Restaurants

Rita's Italian Ice & Frozen Custard

1800 ft

3152 US 441 Parkway Pine Mountain Shopping Center Suite 1A

Baskin-Robbins

2700 ft

3270 Parkway

The Casual Pint Pigeon Forge

4100 ft

2905 Parkway

Reviews and Ratings

Feedback from previous guests about their experience

46%

liked the resort and would come back again

5.0/10

Guest rating

Rooms

5.0

Location

5.0

Service

5.0

Dining

5.0

Cecil

United States of America, January 2025

5.0/10

This hotel was a big letdown. From the outdated rooms to the misleading amenities, it was not the getaway I had hoped for. The cleanliness was questionable, and the service wasn't much better. I wouldn't recommend this place to anyone looking for a pleasant stay.

Rooms

5.0

The rooms were small, dirty, and outdated. The decor felt stuck in the past, and cleanliness was clearly an issue, with sticky carpets and torn sheets.

Service

5.0

Service was lacking, with rude staff and no attention to the cleanliness of the rooms. It felt like they didn't care about our experience.

Location

5.0

Location was decent, but the condition of the hotel made it feel unsafe and unpleasant. I wouldn’t consider it a highlight.

Dining

5.0

Dining options were very limited and disappointing, with only biscuits and gravy or pancakes for breakfast. It was far from what was advertised.

Facilities

5.0

Facilities were poorly maintained, with a dirty pool area and lack of proper amenities. It felt rundown and neglected.

Milton

United States of America, December 2024

7.4/10

Rooms

Service

Location

Dining

Facilities

Donald

United States of America, October 2024

5.0/10

I had a really disappointing experience at this hotel. The room we ended up in was dirty and had a strong odor, and the amenities were not functioning properly. Although we were moved to a cleaner room later, the hassle and lack of proper care left a bad taste. I wouldn’t recommend staying here at all, especially with so many better options around.

Rooms

5.0

The room was dirty and poorly maintained, definitely not what I expected. The decor seemed stuck in the past, with outdated carpet and fixtures.

Service

5.0

Service was lacking when it came to addressing our concerns. We felt ignored when reporting issues with our room.

Location

5.0

The location was decent, but I wouldn't say it compensates for the overall experience at the hotel.

Dining

Facilities

5.0

Facilities appeared old and in need of significant upkeep, which contributed to the overall negative impression.

Bernard

United States of America, September 2024

5.0/10

I had a truly dreadful experience at this hotel. The rooms were dirty and had a horrible odor that made my stay unbearable. The service was rude and unhelpful when I tried to express my concerns. While the location was somewhat convenient, it certainly didn’t make up for the awful accommodations. I would never recommend this place to anyone looking for a relaxing getaway.

Rooms

5.0

The room had a horrible odor, was dirty, and the air conditioner leaked condensation all over. There were issues with cleanliness that were unacceptable.

Service

5.0

The service was rude and unhelpful when I tried to address my issues. They insisted on full payment upon registration and refused to refund even when I complained.

Location

5.0

The location was somewhat convenient for attractions, but the appearance and maintenance did not match expectations.

Dining

5.0

Dining options were very limited, and what was available hardly felt like a proper buffet.

Facilities

5.0

The facilities, including the pool area, were dirty and not well-maintained. The patio had algae that made it unsafe to walk around.

Alfred

United States of America, August 2024

7.2/10

I stayed at this hotel recently for a youth convention, and I felt welcomed by the friendly staff. The room was clean, albeit a bit dated, and the bathroom needed some upgrades. Unfortunately, the shower temperature was hard to manage, swinging from very hot to very cold, which made my showering experience less than ideal. The breakfast provided was quite good, and the waitress was attentive to our needs. Overall, while the hotel has its charm, it definitely needs some renovations to improve the experience.

Rooms

7.0

The room was clean but felt outdated, and the bathroom could use modernization.

Service

8.0

The staff was friendly and helpful, making us feel welcome.

Location

Dining

8.0

Breakfast was reasonable with attentive service.

Facilities

6.0